- Please give us 24 hours notice if you
are unable to attend a lesson. If you
give us less than 24 hours notice then this lesson will not be made up and you
will still be charged. Exceptional
circumstances will be taken into consideration.
- Provided that you give us 24 hours
notice then the lesson will be made up either at the end of term or by an
alternative arrangement with the teacher. If you choose not to make up the
lesson or you miss the make-up date that is agreed with you, then you will be
charged for the lesson.
- Any cancellation or timetable change
requests should be made to Nina. To contact her click here.
- If you are going to be absent for
longer than two weeks then payments will be temporary on hold and will
recommence once you have returned. This
is subject to being given reasonable notice (7 days).
- Please note lessons will always be made
up (subject to the terms above) and not refunded.
We do not give cash refunds.
- If for any reason a teacher
has to cancel a lesson all students will be notified by email and by text in
reasonable time. You will not be charged
for this lesson.
- If for some reason a teacher
is unable to continue with lessons then reasonable notice will be given (two
weeks) unless exceptional circumstances prevents us from doing so.