SWINDON PIANO 'N' DRAMA STUDIO - Cancellation Policy
SWINDON PIANO 'N' DRAMA STUDIO -  ONE-TO-ONE LESSONS ALL AND ABILITIES WELCOME!


CANCELLATION POLICY

ALL SUBJECTS

  • Please give us 24 hours notice if you are unable to attend a lesson.  If you give us less than 24 hours notice then this lesson will not be made up and you will still be charged.  Exceptional circumstances will be taken into consideration.
 
  • Provided that you give us 24 hours notice then the lesson will be made up either at the end of term or by an alternative arrangement with the teacher. If you choose not to make up the lesson or you miss the make-up date that is agreed with you, then you will be charged for the lesson. 

STUDENT CANCELLATION POLICY

  • Any cancellation or timetable change requests should be made to Nina.  To contact her click here.
 
  • If you are going to be absent for longer than two weeks then payments will be temporary on hold and will recommence once you have returned.  This is subject to being given reasonable notice (7 days). 
 
  • Please note lessons will always be made up (subject to the terms above) and not refunded. We do not give cash refunds.

TEACHER CANCELLATION POLICY

  • If for any reason a teacher has to cancel a lesson all students will be notified by email and by text in reasonable time.  You will not be charged for this lesson. 
 
  • If for some reason a teacher is unable to continue with lessons then reasonable notice will be given (two weeks) unless exceptional circumstances prevents us from doing so.

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